• August 29, 2019 – Moulton Nursery (B/B DAR)
    Dial-a-ride specials Beccles/Bungay

Special Announcement

Introduction of Annual Registration Fee

From 1st April 2019, bact is introducing an annual registration fee of £15.00, which will apply to all service users with the exception of essential carers.

The trustees of bact have been considering this for some time and have now decided that this is an essential step if bact is to survive and safeguard the provision of community transport services in the Waveney district and parts of South Norfolk.  Many community transport groups throughout Suffolk, Norfolk and the rest of the country have been charging registration fees for some while.

bact’s financial situation is particularly affected by the following factors:

  • bact provides community transport for the Waveney district for Suffolk County Council under contract. The contract price has been cut by 10% each year and we are currently about to start our fourth year of the five year contract.  When this contract ends, it seems likely that there will be no more grant funding from Suffolk County Council.  Over the last four years the funding from Suffolk County Council has reduced from the equivalent of £167,808 to a current level of £120,000.  This amounts to just 50% of our running costs for 2018.  You can see how serious the loss of this income will be and why we need to take steps to mitigate its impact!
  • bact is constrained by impending changes in government legislation that prevents county councils from offering contracts to community transport organisations like bact throughout the country.
  • Our drivers are predominantly volunteers, but we must pay our administrative staff to coordinate the 50,000 passenger journeys and the half a million miles travelled every year. This is very time consuming.
  • The vehicles used for Dial a Ride services and our Wheelchair accessible vehicles (vital for many of our passengers) are expensive to buy and maintain.

bact’s trustees are considering several other ways to increase their income to ensure that the organisation can survive.  These include:

  • Fundraising events
  • Increasing donations and legacies

If you have any other ideas of ways that bact could generate more income, we would love to hear from you.

We hope you will continue to support our services in the future and that this decision will not affect your use of bact community transport.

Ways to pay your annual registration fee

  • Cheque (payable to Bact) and posted to Bact Community transport, Harmony House, Hillside Road East, BUNGAY NR35 1RX
  • On line with a link off our website – coming soon…
  • Phone the office (01986 895665/896896) and pay with a credit or debit card (available after 1st April 2019).
  • Cash – direct to the bact office in Bungay.

N.B.  Do not pay your driver the registration fee or post cash to us.


Bact provides transport for people living in the Waveney district of Suffolk and the south eastern area of south Norfolk for whom other forms of public transport are not easily available.  In the average year we transport around 25,000 passengers on journeys covering 300,000 miles.  We have several services:

These services are open to all: young, old, able-bodied or infirm.

The majority of journeys undertaken are for transporting passengers to medical services and day centres on behalf of the local authorities, but many others are for shopping, family visits and similar.

Transport is provided by volunteer drivers, using either their own vehicles or our minibuses and wheelchair-accessible vehicle.  If you are interested in helping the community by becoming volunteer, we would love to hear from you.

bact is funded by fares, contracts, grants, fundraising and donations.  bact increasingly relies on fundraising and donations.